NETWORK FACILITY SERVICES

Managed IT Services is an innovative approach of providing Business IT Support where an IT Service Provider proactively monitors and remediated (resolves) issues with t he client network, servers, desktops, and all networked IT Infrastructure.Traditional IT Support, also referred to as “break-fix” was a reactive approach to solving IT problems that a business faced.When something stopped working, support would be called upon to investigate the cause and fix it. This led to a huge lag time between the problem occurrence and its resolution. Managed IT Services approach continuously monitors a client network for problems using advanced monitoring tools. The IT Support team is immediately and automatically notified.when a problem occurs, and can act fast to resolve it, most times even before end-users are impacted.OCS is a leading Managed IT Services provider, using remote monitoring and management technology to maintain a healthy client IT network. Our advanced Network Operations Center (NOC) successfully manage numerous client networks, and enabling them to focus on their business and hence be more productive.